Babies, Long Lines, and Violence: So Many Marketing Lessons From That Build-A-Bear One Day Promotion

More importantly, you have to envision how your craftiest customers will find a workaround, and what that will mean for your brand. Build-A-Bear obviously bet against parents bringing in their infants and toddlers, and if you’re picturing only first-time parents, you know they will be unlikely to pay $15 for a child that isn’t even old enough to eat cereal yet. Unfortunately, it was all short-sighted. Parents are smart (and sleep deprived).

Steering a new course in Saudi Arabia

“Welcome to the 21st century”.

Those were the words used by Prince Alwaleed bin Talal when he climbed into the passenger seat alongside his daughter Reem, who proceeded to drive through the streets of Riyadh, the capital of Saudi Arabia, for the first time.

The lifting of the driving ban in the kingdom, a policy that was announced in September last year, is the most visible and perhaps tangible manifestation of the Vision 2030 plan, a sweeping and ambitious programme of reforms aimed at transforming the Saudi economy away from oil. It that context, lifting the driving ban is more than a social or cultural issue. Way more.

By delivering increasing mobility and independence for the nation’s women, whole new areas of economic activity have opened up – car sales, insurance, accessories, servicing – and new opportunities for educated, ambitious women in the workforce can be exploited. This is economic liberalism in its purest sense; releasing the potential of half the Saudi population.

Not that it is a panacea, nor will the benefits be immediate, but Prince Alwaleed had it right. Taken alongside the elevation of Saudi’s economy to emerging market status, the potential public sale of key state assets, not least five percent of Aramco, and the ambitious mega-projects of Neom and King Abdullah Economic City, Saudi is entering a new era in which limitations have been replaced by latitude.

Here, Arabian Business looks at some of the ways the new law is already being a catalyst for new opportunity.


“Worth more than Aramco IPO”

By helping to further realise the potential of half the population, Saudi Arabia’s economy will receive a major boost in the next decade

By ending its status as the last country on earth to prohibit women from taking to the wheel, Saudi will reap generational economic benefits. According to Bloomberg Economics, allowing Saudi women to drive could add as much as $90bn to economic output by 2030, with the benefits extending beyond that date. Selling a five percent stake in Saudi Arabian Oil Co could, at best, realise $100bn in revenue in what would be a one-off boost to the Saudi coffers.

“Lifting the ban on driving is likely to increase the number of women seeking jobs, boosting the size of the workforce and lifting overall incomes and output,” says Ziad Daoud, Dubai-based chief Middle East economist for Bloomberg Economics. “But it will take time before these gains are realised as the economy adapts to absorbing growing number of women seeking work.”

Ending the ban is one of the most socially consequential reforms implemented by Saudi Arabia’s Crown Prince Mohammed bin Salman. It’s also a key part of his plan to veer the economy away from its reliance on oil.

Any economic change will likely be gradual with the weak underlying growth environment”

“The participation of women in Saudi Arabia’s labour market is poor. With only 20 percent of females in Saudi Arabia economically active, the country even lags behind its neighbours in the Gulf, where participation averaged 42 percent in 2016,” says Daoud.

“Recognising this, the Saudi administration made raising the female participation rate one of its main targets in the National Vision 2030 programme, designed to modernise Saudi society.”

Adding just one percentage point to the Saudi participation rate every year might add about 70,000 more women a year to the labour market, according to Daoud. The larger participation of women will lift potential economic growth by as much as 0.9 percentage points a year, “depending on the proportion that chooses to work full or part-time,” he adds.

Ancillary impacts

Another potential boost to the Saudi economy will come from a decrease in the use of private chauffeurs. According to Monica Malik, chief economist at Abu Dhabi Commercial Bank, there are about 1.4 million of these workers in the country currently, earning around $500 a month in addition to accommodation. As women start to drive themselves, this could represent somewhere in the region of $8.8bn being retained in the Saudi economy every year. The rise in disposable income in Saudi households, particularly in middle income brackets, could lead to a reasonable economic upswing in retail and leisure activity.

“Any economic change will likely be gradual with the weak underlying growth environment, but the social impact and positive sentiment over the transformation plan will be substantial,” Malik says.

On the flipside, energy consultancy FGE estimated a 10 percent increase in Saudi driving activity due to women will add 60,000 barrels per day to domestic gasoline demand, which could add pressure to a country that, perhaps surprisingly, is a net gasoline importer.

One instant impact of the women now taking to the wheel has been a surge in insurance stocks on the Saudi stock market. In the first two days of women being allowed to drive, all but one of the 33 insurance stocks listed on the Saudi Tadawul experienced an uptick – with Amana Insurance and AlRajhi Takaful climbing 9.9 percent in the first day alone.

This, though, is no spike. The impact will be long and sustained.


Mobility meets opportunity

Ride-hailing apps look forward to more female drivers – and more riders

As soon as the driving ban in Saudi Arabia was lifted, Careem’s female drivers began working in Riyadh, Jeddah and Dammam after 2,000 potential “capitanahs” signed up for training. Careem will then begin to offer female passengers the option to drive with female drivers.

“Following the announcement in Saudi Arabia in September 2017 that women would soon be allowed to drive, we opened our door to female captains – ‘captainahs’ – and invited them to come and sign up to Careem and receive the initial training,” Careem CEO Mudassir Sheikha says.

We’ve set a longer-term target of having 20,000 females signed up region-wide by 2020”

“We’ve been overwhelmed by the response. In line with Careem’s commitment to create job opportunities across the wider Middle East region, 2018 will see a new focus on attracting women to sign up to the platform. We’ve set a longer-term target of having 20,000 females signed up region-wide by 2020.”

Earlier in 2018, Careem set up a “women’s female captain committee” to examine how to include women on the platform, as well as identify how to create a conducive environment for them to operate. “Driving for a ride-hailing company provides the chance to be your own boss, earn an additional income and work your own hours, so it’s particularly geared towards the needs of working mothers,” says Careem co-founder Abdulla Elyas.

“To date, Careem has welcomed women in Egypt, Jordan, Lebanon, Morocco, Pakistan and the UAE and registered some 2,000 women in Saudi ahead of the decree coming into effect.”

Currently, about 70 percent of Careem’s passengers in Saudi Arabia are women.

Main rival Uber is also planning to launch a new feature that allows female drivers to select a preference to be connected to women riders. The feature is designed to allow women to take advantage of the economic opportunity that driving for Uber can provide, while also “being mindful of the cultural context.”

“The pilot reflects the local and significant cultural shift, preserves flexibility and will help Uber serve more people at this important time,” a recent statement from Uber notes. The pilot will be rolled out in the fall and made available to all women drivers in the kingdom.


Female drivers will spur employment opportunities

A GulfTalent survey now reveals the new economic and workplace opportunities for women of the driving ban repeal

According a new survey from Gulf Talent, there is set to be a significant impact on the wider Saudi economy from the rulings allowing women in the kingdom to drive. This doesn’t simply relate to auto makers and dealerships, but the stimulus provided by allowing women greater mobility and the freedom that comes with it.

The survey points to three key findings about the new opportunities:

• Driving is expected to empower Saudi women and contribute to their progression to senior leadership roles in the workforce traditionally held by men.

• Many working women will switch to more lucrative jobs when they can better access them by driving.

• Driving will create new jobs for women in the automotive sector, while more city jobs become accessible to unemployed women from outlying towns and regions.

Based on the survey findings, an overwhelming 82 percent of Saudi women plan to take up driving before the end of 2018. This is expected to contribute to more women growing into senior roles traditionally dominated by men, many women upgrading to higher paying jobs further away from their homes, and many currently unemployed women getting the opportunity to work.

Women’s empowerment and growth

Career advancement is a major factor in empowering women and is one of the pillars of Saudi Vision 2030. The GulfTalent survey found that women’s driving significantly enhances their chances of career progression by giving them the mobility required for managerial positions and removing logistical barriers that have traditionally inhibited promotion to senior roles.

“Senior positions often involve working with employees in multiple offices across the region either within or outside the country, which was more difficult in the past without being able to drive,” comments a regional HR manager at a construction company in Dammam. “Now that women will be able to drive, more female candidates will likely be considered for senior roles that entail traveling to other offices.”

Improved job-skill matching

The survey predicts that driving will lead to a wave of employed women moving to better matching and more lucrative jobs in other companies. Many of the survey respondents admitted that they previously had to settle for jobs with lower pay than their qualifications merited or unrelated to their interests and studies because of transport constraints. Many women surveyed affirmed they will be looking for better opportunities as soon as they are able to drive.

Senior positions often involve working with employees in multiple offices across the region”

One HR manager in Jeddah told GulfTalent “We will now be able to hire more female staff for sales positions and other jobs requiring work outside the office.”

New jobs for women

The Saudi government’s Vision 2030 aims to raise women’s participation in the workforce from 22 percent to 30 percent. The new opportunities created by women driving are set to contribute to achieving this goal.

One key segment that will benefit from driving is women from villages and small towns, many of them teachers, who need to commute to jobs in larger cities. With long-distance public transport limited and costly, many of these women have historically been unable to work at all. “The ability to drive will allow women to commute to work in the cities from more remote locations in the same way that their male counterparts have been doing for years.” said Turki Almadhi, founder and president of Tavi, an investment firm with offices in Riyadh.

By 2020, an estimated three million women are forecast to be driving in Saudi Arabia, according to research by audit firm PwC. As a result, the kingdom’s automotive sector is expected to see a significant boost in demand, leading to creation of many new jobs in the sector, including a large number of female employees to cater for the new breed of female car owners. Transport services such as Careem and Uber have already announced plans to hire thousands of female drivers.

“This is the future”

Saudi’s Princess Reema heralds the economic benefits of this new era of female independence

Princess Reema bint Bandar, the deputy of planning and development for the Saudi Arabian General Sports Authority (GSA), has outlined why the move is much more an economic decision as a social and cultural one.

“The strategy is pure economics,” she told CNN. “The economics say you can’t have 50 percent of the community not participating. The economics say when 50 percent of your community, and specifically women, are involved in business and in trade you actually have a better economy.

“This is about job creation, this allows a woman to behave as a professional. She can get to work on time, by herself and operate independently.”

She points out that the measure is part of a wider process of social and economic inclusion. “This is the future, this isn’t something you go back from,” she says. “The symbolism of this is that we are taking control, but taking control collectively. This isn’t a singular activity. The onus is on us to take the next step forward in the growth of the inclusion of women in our country.”

Princess Reema bint Bandar


Driving the choice

Crystal Worthem, marketing director, Ford Middle East and Africa, on the changes in the kingdom’s auto showrooms

Will Ford now expand its model range offering in Saudi to cater to this new, wider customer base?

At Ford, we already offer and sell a full range of products in the kingdom. But we see that the mix of products that we sell will begin to change as we begin to deliver cars to women across our showrooms. We’ve spent an incredible amount of time listening to Saudi women about not only their model range preferences but also what is important to them across the entire customer experience.  We certainly want to continue this dialogue and learn more from them in terms of the potential product mix and their preferences.

How does the female customer differ?

One of the key areas of feedback so far is that safety and having driver assist technologies are on top of the list for this new customer group. There is also a penchant to drive small to mid-size sport utility vehicles (SUVs) given the size of the models instils a sense of confidence and safety on the road. Our safety offering is validated by our five-star safety ratings across a range of our vehicles, especially the SUV range.

Safety and having driver assist technologies are on top of the list for this new customer group”

Ford was also the first mainstream manufacturer to roll out driver assist technologies and convenience features nearly a decade ago. Our extensive range of driver assist technologies help provide the confidence our female customers need as they take on the road.

What plans are there to amend or upgrade the showroom experience?

Purchasing a vehicle is an exciting event and an important investment, and to ensure our customers entail a family experience, our distributor AJVA has already invested in upgrading facilities to reflect this. This includes creating a warm welcoming family environment with special areas for children to be entertained while the parents are looking at the vehicles. AJVA has a team of both male and female sales consultants to help our new customers based on who they prefer to interact with. AJVA has a long-standing team of female employees who have a deep understanding and experience with the Ford brand and its products.


Driving in Riyadh

Samar Almogren writes about driving in Saudi Arabia for the first time

My name is Samar Almogren. I’m a talkshow host and writer. I took off my niqab a long time ago.

When I first decided to show my face on television, it did not go down well. But my father supported me, and has always supported me in all of my life decisions. He’s the one who encouraged me to study abroad. So, I’ve driven in different countries before, and I have an international driver’s licence, but it’s going to be totally different at home.

I actually hate driving. But that’s not the point. The point is that it is my right. I can drive, and whether I choose to or not is another issue.

It’s going to be great to be able to take my mother around, rather than have her sit in the backseat with a stranger”

To get in my car, to hold this steering wheel, after having lived my entire life, since the moment I entered this world, in the back seat… This is now my responsibility, and I’m more than ready to bear it. I’ve long depended on myself.

I always knew this day would come. But it came fast. Sudden. I think this was the biggest stumbling block. I don’t see any more obstacles from here on. Driving was the big one, and that’s done now.

Everyone’s already asking me to drive them to work or to come for coffee. It’s going to be great to be able to take my mother around, rather than have her sit in the backseat with a driver who’s a stranger. No, my mom isn’t going to drive at her age, but we are going to drive her around, me and my sisters. We want to spoil her.

What’s most important to me is that I can drive my baby around. It’s the worst thing to me to have to entrust him to a driver, even though I’m always with him in the car.

I wore white tonight because it’s the colour of peace. I feel like a butterfly… No, a bird. I feel free like a bird.

Talkshow host and writer, Samar Almorgren

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Oman’s expat population shrinks after temporary work ban

Oman’s expat population has decreased by more than 96,000 since a decision to issue a temporary ban on the issuance of work visas for expatriates in 10 sectors. 

Latest figures from the National Centre for Statistics and Information (NCSI) show that the number of expatriates in Oman has fallen to 2,002,378 compared to 2,098,542 in January when the ban was announced, affecting sectors including nformation systems, engineering, aviation and certain technical professions.

The sultanate’s total population stood 4,584,591 on July 10, which included 2,581,390 Omanis – representing just over 56 percent.

In May, Oman extended the ban on hiring expatriates for another six months in a bid to create more job opportunities for Omani nationals.

The Ministry of Manpower (MoM) imposed a series of six-month bans on the hiring of foreigners in multiple industries affecting 95 types of jobs.

The ban does not extend to the replacement of existing foreign employees in the private sector.

The hiring ban is the latest in a series of initiatives by the Omani government to reduce high unemployment, which rose to 16.9 percent in 2017 on the back of low oil prices and lower revenues.

Last October the government announced that it would begin creating 25,000 new jobs from December, with 60 percent of those jobs being created in the public sector, plus a drive to employ nationals in the private sector.

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June demand for Abu Dhabi hotels set to hit four-year high

Demand for hotels in Abu Dhabi in June is set to hit a four-year high, according to hospitality analysts STR.

Its preliminary June 2018 data for the UAE capital indicated strong demand growth of nearly 11 percent, the highest June demand since 2014.

June is traditionally a slower month for hoteliers in the region as summer temperatures soar above what most tourists find comfortable.

Based on daily data from June, Abu Dhabi reported supply growth of 4.2 percent against demand growth of 10.9 percent.

Hotel occupancy rose 6.4 percent to 53.8 percent while average daily rate (ADR) fell by 4.5 percent to AED318.12 and revenue per available room (RevPAR) increased by 1.6 percent to AED171.31.

The year-over-year demand increase was boosted by an earlier Eid al-Fitr, STR analysts noted, adding that the decrease in ADR is consistent with significant supply growth as hoteliers charge less for rooms in an effort to maintain occupancy levels.

Absolute RevPAR levels in Abu Dhabi have remained well below historical averages primarily due to lower ADR, the data also showed.

For all the latest travel news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.

Jadwa ups forecast for Saudi economic growth in 2018

Saudi Arabia’s economy is forecast to grow faster this year on the back of an improvement in the global oil market, according to Jadwa Investment.

In a new research note, Jadwa said it has revised its forecast for the Saudi economy upwards and now expects to see growth of 2.2 percent in 2018 compared to 1.5 percent previously forecast.

“The sizable rebound in growth will be partly driven by an improvement in the oil sector,” it said, adding that it expects Saudi crude oil output to average 10.3 million barrels per day (mbpd) over the course of the year, up from 10.1 mbpd previously.

“As oil outages continue from OPEC members such as Libya and Venezuela, and US sanctions begin to take effect on Iran, we expect Saudi Arabia to make up a large portion of the expected deficit in oil market balances in the second half of 2018,” Jadwa noted.

On the non-oil side, Jadwa said it has maintained its GDP growth forecast at 1.4 percent – compared to 1 percent in 2017.
Within this forecast, Jadwa said it still expects to see non-oil private sector growth of 1.1 percent, compared to 0.7 percent in 2017.
In fact, recently released GDP data shows that the Saudi economy is performing relatively well despite the implementation of major structural economic reform since the turn of the year, it added.

The kingdom’s economy expanded by 1.2 percent in Q1, with non-oil private sector GDP rising by 1.1 percent.

Jadwa has also revised its oil price forecast for 2018, and now expects Brent oil to average $68 per barrel (pb), up from $60 pb previously.

The research note said the combination of higher oil prices and crude oil production will push up Saudi government oil revenue to SR576 billion in 2018, against budgeted oil revenue of SR492 billion.
Jadwa noted that higher than budgeted oil revenue will not result in higher government expenditure, but will contribute to lowering the fiscal deficit. It now expects the kingdom’s fiscal deficit to decline to SR111 billion, or 3.8 percent of GDP, versus SR195 billion outlined in the 2018 fiscal budget statement.

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Binghatti unit plans UAE expansion of Iraqi restaurant chain

Binghatti Hospitality, the hospitality arm of Binghatti Holding, has unveiled a plan to expand its Aghatti brand by opening seven branches in the UAE within the next two years.

After the success of the Aghatti restaurant in La Mer, Binghatti Hospitality said it is determined to expand the brand in Dubai and Abu Dhabi, with an investment of AED20 million ($5.4 million).

The Aghatti restaurants offer a range of exclusively Iraqi dishes prepared on site and served in a modern gourmet fine dining atmosphere.

Binghatti Hospitality said it is also offering exclusive discounts to the UAE’s military, police and students in Aghatti restaurants. 

Muhammad BinGhatti, CEO of Binghatti Holding said: “We are proud of the success witnessed in the Aghatti restaurant in La Mer, and we are determined to open more branches of the Aghatti brand during the two coming years.

“We are eager to take advantage of the great opportunities offered by the UAE’s unique position as a multi-cultural hub of eateries and hospitality.

BinGhatti added: “Thanks to the UAE’s progressive leadership, the country’ economic environment offers all the elements required for growth and success. We are honoured to offer exclusive discounts to members of the UAE’s military and police as they play a key role in the country’s development and success.”

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How major US stock indexes fared Friday

U.S. stocks wrapped up another solid week Friday as industrial and energy companies ticked higher, but quarterly results from several big U.S. banks didn’t excite investors.

On Friday:

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The SP 500 index gained 3.02 points, or 0.1 percent, to 2,801.31.

The Dow Jones Industrial Average advanced 94.52 points, or 0.4 percent, to 25,019.41.

The Nasdaq composite edged up 2.06 points, or less than 0.1 percent, to 7,825.98.

The Russell 2000 index of smaller-company stocks slid 3.20 points, or 0.2 percent, to 1,687.08.

For the week:

The SP 500 rose 41.49 points, or 1.5 percent.

The Dow jumped 562.93 points, or 2.3 percent.

The Nasdaq climbed 137.59 points, or 1.8 percent.

The Russell 2000 fell 6.97 points, or 0.4 percent.

For the year:

The SP 500 is up 127.70 points, or 4.8 percent.

The Dow is up 300.19 points, or 1.2 percent.

The Nasdaq is up 922.59 points, or 13.4 percent.

The Russell 2000 is up 151.57 points, or 9.9 percent.

McDonald’s removing salads from 3,000 stores after illness

McDonald’s is stopping the sale of salads at 3,000 restaurants after people became sick from a parasite causing intestinal illness.

The Chicago-based fast-food chain said Friday it’s acting “out of an abundance of caution” until switching to another supplier. Health officials in Illinois and Iowa say they’ve identified roughly 100 combined cases of cyclosporiasis apparently linked to consuming McDonald’s salads. The illness is caused by the Cyclospora parasite.

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McDonald’s is removing the lettuce blend from identified restaurants and distribution centers. At least one of the affected restaurants is in each of the following states: Illinois, Iowa, Indiana, Wisconsin, Michigan, Ohio, Minnesota, Nebraska, North Dakota, South Dakota, Montana, Kentucky, West Virginia and Missouri.

The most common symptom is watery diarrhea. Other symptoms could include appetite loss, intestinal pain, nausea and fatigue.

Wells Fargo and AT&T slide while Walmart and Terex climb

Stocks that moved substantially or traded heavily on Friday:

Wells Fargo Co., down 67 cents to $55.36

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The bank’s profit disappointed investors as a scandal over fraudulent accounts continued to affect its business.

Citigroup Inc., down $1.51 to $67

The bank’s revenue growth was relatively weak even though the U.S. economy continues to grow.

ATT Inc., down 56 cents to $31.67

The Department of Justice said it will appeal a ruling that allowed ATT to buy Time Warner.

Northrop Grumman Corp., down 40 cents to $321.73

The defense contractor said chairman and CEO Wes Bush is stepping down.

Johnson Johnson, down $1.83 to $125.93

A jury awarded $4.7 billion to women who said asbestos in Johnson Johnson’s talcum powder contributed to their ovarian cancer.

Terex Corp., up $1.43 to $45.15

The machinery maker said it will buy back $300 million in stock.

Ingredion Inc., down $11.31 to $99.46

The food sweetener, starch and nutritional ingredient company lowered its profit forecast and said it will cut more costs.

Walmart Inc., up $1.18 to $87.70

Companies that make and sell household goods fared better than the rest of the market Friday.